HOW TO SCORE ON AN EMOTIONAL QUOTIENT

Emotional intelligence refers to an ability to recognize the meanings of
emotion and their relationships.Emotional intelligence is involved in the
capacity to perceive emotions, assimilate emotion-related feelings,
understand the information of those emotions, and manage them

When considering effective leaders, most of us can quite readily think of
examples from the sporting arena. If pressed for reasons for this view, our
answers are likely to include comments such as
'performs well under pressure',
'sets very high standards for him/herself and the team',
'makes the most of his or her ability always giving 100%' and
'a good team player'.
In simple terms these are all characteristics of emotional intelligence.

The four domains of The Emotionally Intelligent Workplace -
Self awareness
Self management
Social awareness and
Relationship management.

The first two of these domains are personal.

Self awareness is characterised by a deep understanding of one's emotions, strengths and weaknesses, an ability to accurately and honestly self-assess.
Self management is about the control and regulation of one's emotions, the
ability to stay calm, clear and focused when things do not go as planned, the
ability for self motivation and initiative.

The second two domains are social, and concern a person's ability to manage relationships with others.
Social awareness covers empathy for example, in the ability to consider
employees' feelings in the process of making intelligent decisions either on
a one-to-one basis or as a group. Relationship management covers the ability
to communicate, influence, collaborate and work with colleagues.

It all sounds like somethg we have gone through and some phases we would go
through. Like we do for our Exams - Study ... If not before the Exam atleast
before an situation puuls us into it ..Its always better to have studied -
HOW TO SCORE ON AN EMOTIONAL QUOTIENT :)